Shipping
At the moment, we only ship within the UK. However, we’re working on expanding to more countries soon.
We’re happy to let you know that we offer free shipping on all orders, regardless of the amount. Whether you order a single item or multiple pieces, you won’t pay any shipping fees.
Our processing time is 1–2 business days. Once your package has been shipped, you can expect a delivery time of 5 to 10 business days. We do our best to get your order to you as quickly as possible, so you can start enjoying your new fashion pieces without delay!
returns
You can return your items within 30 days of receiving them. To ensure a smooth return process, we recommend reading our Return Policy, which can be found in the footer of our website.
If you’d like to request a return, simply send us an email. Our team is ready to assist you and guide you through every step of the return process.
Please contact our customer service as soon as possible with your order number and photos of the damaged item. We’ll make sure to provide you with a suitable solution right away.
You can exchange items by returning them following our return procedure, and placing a new order for the item you want instead.
To get started, simply email us at support@varenzolondon.com.
general questions
If you wish to cancel or modify your order, please contact our customer service as soon as possible. We can only make changes if the order has not yet been processed.
Enter your discount code in the designated field during checkout. The discount will be automatically applied to your total.
We accept various payment methods, including Visa, Mastercard, American Express (AMEX), Apple Pay, Maestro and PayPal. You can see the available options during the checkout process.
Please refer to our size chart on the product page to find the right size for your body type. If you're unsure, feel free to contact us for guidance.
Yes, we offer gift cards. Please email us at support@varenzolondon.com to purchase one.
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We take your privacy seriously. Read our [Privacy Policy] to understand how and why we collect, use, and protect your personal information.